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Privacy & Cookie Policy

Effective Date: 10/02/2026

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1. Website Ownership

This website is owned and operated by:

NPO SAPience.be
Da Vincilaan 1
1930 Zaventem — Belgium
Telephone: +32 53 64 54 95
Email: info@sapience.be
Company number: BE 0478.093.204

 

Hereafter referred to as “SAPience,” “SAPience.be,” or “the Company.”

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2. Introduction

SAPience respects your privacy and is committed to protecting your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and Belgian privacy laws.

This Privacy & Cookie Policy explains:

  • What personal data we collect

  • How and why we use it

  • How long we retain it

  • Your rights regarding your data

  • How we use cookies

By using our website or services, you acknowledge that you have read and understood this policy.

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3. Data We Collect

We may collect personal data through:

  • Event registration forms

  • Account creation on our website

  • Contact forms

  • Direct email communication with SAPience staff

  • Newsletter subscriptions

  • Service registrations or inquiries

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Types of Personal Data

Collected data may include:

  • Name

  • Address

  • Email address

  • Telephone number

  • Company name

  • Profession / job title

  • Account credentials (username, password)

  • Payment or banking information (when applicable)

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4. Purpose of Data Processing

We process personal data solely for legitimate business purposes, including:

  • Providing services and managing event registrations

  • Creating and managing user accounts

  • Responding to inquiries or contact requests

  • Sending newsletters and updates (with consent)

  • Improving website quality and user experience

  • Personalizing website content

  • Complying with legal and administrative obligations

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Personal data will not be sold or shared with third parties for commercial purposes without explicit consent.

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5. Legal Basis for Processing

We process personal data based on:

  • User consent

  • Contractual necessity (service delivery)

  • Legal obligations

  • Legitimate interest (service improvement, security)

Users may withdraw consent at any time.

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6. Data Retention

Personal data is retained only as long as necessary for the purposes described in this policy, unless longer retention is required by law.

You may request access, correction, or deletion of your data at any time:

Email: info@sapience.be

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7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

 

Complaints may be filed with the Belgian Data

Protection Authority:

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Data Protection Authority
Drukpersstraat 35
1000 Brussels — Belgium
Tel: +32 2 274 48 00
Email: commission@privacycommission.be

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8. Specific Data Processing Activities

8.1 Contact Forms

Data submitted via contact forms is used solely to respond to inquiries.
Explicit consent is requested via checkbox before submission.

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8.2 User Accounts

When creating an account:

  • Required personal data is collected

  • Data is stored securely

  • Used to provide services and relevant communications

Users may view, modify, or delete their data at any time.

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8.3 Newsletter

Newsletter subscriptions follow a double opt-in procedure:

  1. Subscription consent via website form

  2. Confirmation via verification email

You may unsubscribe at any time via:

 

8.4 Children

SAPience does not knowingly collect personal data from individuals under 16 years old.

If such data has been collected without parental consent, please contact info@sapience.be for deletion.

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9. Data Sharing & Third Parties

SAPience does not sell or distribute personal data to third parties.

Data may be processed by third-party service providers only when necessary to deliver SAPience services (e.g., payment providers, mailing platforms), under strict contractual and GDPR compliance obligations.

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10. Data Security

SAPience applies appropriate technical and organizational security measures, including:

  • SSL encryption

  • Secure servers and databases

  • Access restrictions

  • Industry-standard security protocols

These measures protect personal and payment data from unauthorized access, loss, or misuse.

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11. Cookie Policy

11.1 Consent

SAPience uses cookies in compliance with GDPR and ePrivacy regulations.

By accepting the cookie pop-up on our website, you consent to cookie usage. Consent can be withdrawn at any time.

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11.2 What Are Cookies?

Cookies are small text files stored on your device that:

  • Ensure website functionality

  • Remember login details and preferences

  • Analyze visitor behavior

  • Improve website performance

  • Support marketing and personalization (with consent)

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11.3 Types of Cookies Used

Necessary Cookies - Essential for website functionality and security.

Analytics Cookies - Track website usage (e.g., Google Analytics).

Preference Cookies - Store user settings and preferences.

Marketing Cookies - Used only with explicit consent for personalized content.

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11.4 Google Analytics

SAPience uses Google Analytics to analyze website traffic and user interaction.

Google may process data such as:

  • IP address (anonymized where applicable)

  • Device and browser data

  • Pages visited

  • Session duration

You can block Google Analytics via the browser add-on provided by Google.

 

Example Cookies

CookiePurposeProviderRetention

_gaAnalyticsGoogle2 years

_gidAnalyticsGoogle2 days

1P_JARUser recognitionGoogle1 month

CONSENTConsent trackingGoogle20 years

NIDUser preferencesGoogle6 months

(Cookie lists may be updated as services change.)

 

11.5 Managing or Blocking Cookies

You can manage or disable cookies via your browser settings.
Blocking cookies may limit website functionality.

Browser guides:

  • Microsoft Edge

  • Firefox

  • Chrome

  • Safari

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12. Intellectual Property

All website content — including logos, texts, images, graphics, and trademarks — is protected by intellectual property rights and owned by SAPience or licensed third parties.

Unauthorized use, reproduction, or distribution is prohibited.

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13. Limitation of Liability

Website information is general and not professional or legal advice.

SAPience:

  • Strives for accurate and updated information

  • May modify content without notice

  • Is not liable for inaccuracies

  • Is not responsible for damages from website use or third-party links

  • Is not liable for data loss, interruptions, or software damage

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14. Applicable Law & Jurisdiction

This website and policy are governed by Belgian law.

Any disputes fall under the exclusive jurisdiction of the courts of the judicial district of Brussels.

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15. Policy Updates

SAPience may update this Privacy & Cookie Policy periodically.

The latest version will always be published on this page with the updated effective date.

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16. Integration with Terms of Service

This Privacy & Cookie Policy forms an integral part of the SAPience Terms of Service and contributes to our legal and GDPR compliance framework.

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